FAQ
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What is your pricing?
$75 fuel/trip charge
$110/hour regular time
$165/hour overtime
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What brand(s) of equipment do you service?
True, Beverage Air, Hoshizaki, Continental, Avantco, Victory, Turbo Air Manitowoc, Ice-o-matic, Scotsman, Delfield, York, Carrier, Trane, Gibson, Goodman, Air Temp, Lennox, many others not included
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How far do you travel?
We typically work within an hour of Westminster, MD, including: Baltimore, Columbia, Perry Hall, Mount Airy, Reisterstown, Owings Mills, Timonium, Hunt Valley, Ellicott City, Hampstead, Manchester, Sykesville, Eldersburg, Glen Burnie, Parkville, Towson, Rosedale, Cockeysville
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What is your scope of work?
We service any commercial cold equipment including(but not limited to): walk in coolers & freezers, reach in coolers & freezers, ice machines, glycol systems, wine coolers, air conditioning (under 25 tons), heat pumps, gas heat, exhaust and make up air systems.
We DO NOT service: boilers, oil heat, ovens, stoves, fryers, hot water heaters, residential refrigerators
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How long does a job take?
We typically can troubleshoot & diagnose within the first hour. After that, the technician will inform the customer what the problem is and how much it will cost to fix it. Quotes can be provided if requested.
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Can I pay by credit card?
Yes! In fact, our electronic invoices will provide you with a payment link that can accept credit/debit card (3% processing fee) or ACH payments.
Of course, we still accept checks and/or cash payments.